Amid growing disputes over unionization, Rising Star Coffee’s Lakewood location closed hours early last weekend without warning, costing workers shifts and igniting protests. Employees claim they weren’t told why shifts were canceled, sparking frustration over lost wages and unclear communication. Despite Rising Star’s assertion that employees would be paid for full shifts, workers reported losing income from abruptly canceled hours. The sudden closures amplified tensions in a months-long fight over employee rights, with workers linking the shutdowns to their push to unionize. The labor movement at the café gained momentum as baristas accused management of retaliating against organizing efforts.
Workers say health and safety concerns drove early union talks. Complaints included unsafe conditions and harassment, which they claim weren’t addressed by management. Staff described a carbon monoxide leak and electrical fire that occurred weeks prior as evidence of ignored hazards. Rising Star later launched an internal probe into harassment claims but hasn’t shared details. Many saw the delayed response as part of a pattern of ignoring worker demands. Public backlash grew as safety issues remained unresolved, pushing more employees to back unionization. Coffee shops globally, including well-known chains, have faced similar challenges, reflecting the broader labor movements affecting service industries today.
Baristas filed for a union vote last month, citing unfair labor practices after two organizers were fired. Union supporters held a “sip-in” protest, drawing roughly 200 people demanding recognition and better treatment. Rising Star denied tying closures to union activity, calling the timing a coincidence. But workers argue the firings and abrupt schedule changes aimed to disrupt their campaign. Community support surged as protests spread online, turning the shop into a flashpoint for local labor debates.
Protests escalated last weekend when crowds tried blocking early closures by packing the café at closing time. Police were called as some refused to leave after hours, leading to trespassing warnings. Demonstrators accused management of silencing dissent, while Rising Star called the protests unsafe. The clashes deepened divisions between staff, customers, and ownership.
Management says staffing and safety fueled closures and firings, not union opposition. But workers call the claims hypocritical, citing unresolved workplace hazards. With investigations ongoing and the shop still shortening hours, the standoff shows no sign of easing. As tensions simmer, the outcome could influence broader conversations about labor rights in the service industry—and whether small businesses can balance operations with worker demands.
